Return Policy

ALL REFUNDS MUST:

• Be accompanied with the original receipt.
• Be in mint condition. Marked, damaged or worn products will not be considered for return.
• Be in original shrink-wrap. NO RETURNS for opened shrink-wrapped books.
• Be returned with original tender (i.e. cash, credit card, debit card, or DalCard).

Clothing, Stationery, Dorm Goods

• May be returned for a full refund within 10 days from date of purchase.
• Sale items can be exchanged only within 10 days from date of purchase.
• Defective items can be replaced (like for like) up to 30 days from date of purchase. No refunds.   
• Fridges and microwaves are final sale.

Textbooks Return Policy

ALL REFUNDS MUST:

• Be accompanied with the original receipt. Be in mint condition - marked or damaged books will not be considered for return.
• Be in original shrink-wrap. NO RETURNS for opened shrink-wrapped books.
• Be returned with original tender (i.e. cash, credit card, debit card, or DalCard).

FALL-TERM BOOKS

• May be returned for full refund up to September 15, if purchased after August 1st of the same academic year.
• May be returned for an in-store credit with a Dropped Course Slip from the Registrar's Office up to and including November 1st.
• No returns after November 1st.

WINTER-TERM BOOKS

• May be returned for full refund up to January 15, if purchased after December 1st of the same academic year.
• May be returned for an in-store credit with a Dropped Course Slip from the Registrar's Office up to March 1st.
• No returns after March 1st.

FULL-YEAR BOOKS

• May be returned for full refund up to September 15, if purchased after August 1st.
• May be returned for an in-store credit with a Dropped Course Slip from the Registrar's Office up to and including November 1st.
• No returns after November 1st.

SPRING/SUMMER BOOKS

• May be returned for full refund up to 3 days from date of purchase.

Digital Course Materials, such as eBooks, courseware and simulations are non-returnable.