Return Policy
ALL REFUNDS MUST:
- Be accompanied with the original receipt.
- Be in mint condition. Marked, damaged or worn products will not be considered for return.
- Be in original shrink-wrap. NO RETURNS for opened shrink-wrapped books.
- Be returned with original tender (i.e. cash, credit card, debit card, or DalCard).
Clothing, Stationery, Dorm Goods
- May be returned for a full refund within 10 days from date of purchase.
- Sale items can be exchanged only within 10 days from date of purchase.
- Defective items can be replaced (like for like) up to 30 days from date of purchase. No refunds.
- Fridges and microwaves are final sale.
Textbooks Return Policy
ALL REFUNDS MUST:
Be accompanied with the original receipt. Be in mint condition - marked or damaged books will not be considered for return. Be in original shrink-wrap. NO RETURNS for opened shrink-wrapped books. Be returned with original tender (i.e. cash, credit card, debit card, or DalCard).
FALL-TERM BOOKS
May be returned for full refund up to September 15, if purchased after August 1st of the same academic year. May be returned for an in-store credit with a Dropped Course Slip from the Registrar's Office up to and including November 1st. No returns after November 1st.
WINTER-TERM BOOKS
May be returned for full refund up to January 15, if purchased after December 1st of the same academic year.
May be returned for an in-store credit with a Dropped Course Slip from the Registrar's Office up to March 1st.
No returns after March 1st.
FULL-YEAR BOOKS
May be returned for full refund up to September 15, if purchased after August 1st. May be returned for an in-store credit with a Dropped Course Slip from the Registrar's Office up to and including November 1st.
No returns after November 1st.
SPRING/SUMMER BOOKS
- May be returned for full refund up to 3 days after the first day of classes.
Digital Course Materials, such as eBooks, courseware and simulations are non-returnable.
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