Return Policy
ALL REFUNDS MUST:
- Be accompanied with the original receipt.
- Be in mint condition. Marked, damaged or worn products will not be considered for return.
- Be in original shrink-wrap. NO RETURNS for opened shrink-wrapped books.
- Be returned with original tender (i.e. cash, credit card, debit card, or DalCard).
Clothing, Stationery, Dorm Goods
- May be returned for a full refund within 10 days from date of purchase.
- Sale items can be exchanged only within 10 days from date of purchase.
- Defective items can be replaced (like for like) up to 30 days from date of purchase. No refunds.
- Fridges and microwaves are final sale.
Textbooks Return Policy
ALL REFUNDS MUST:
Be accompanied with the original receipt. Be in mint condition - marked or damaged books will not be considered for return. Be in original shrink-wrap. NO RETURNS for opened shrink-wrapped books. Be returned with original tender (i.e. cash, credit card, debit card, or DalCard).
FALL-TERM BOOKS
May be returned for full refund up to the last Friday of September if purchased after August 1st of the same academic year. May be returned for an in-store credit with a Dropped Course Slip from the Registrar's Office up to and including November 1st. No returns after November 1st.
WINTER-TERM BOOKS
May be returned for full refund up to the last Friday of January if purchased after December 1st of the same academic year.
May be returned for an in-store credit with a Dropped Course Slip from the Registrar's Office up to March 1st.
No returns after March 1st.
FULL-YEAR BOOKS
May be returned for full refund up to the last Friday of September if purchased after August 1st. May be returned for an in-store credit with a Dropped Course Slip from the Registrar's Office up to and including November 1st.
No returns after November 1st.
SPRING/SUMMER BOOKS
- May be returned for full refund up to 3 days after the first day of classes.