Faculty Ordering Information

Target Dates | Delivery Times | Enrolment Supply | Textbook Returns | Desk Copies


Order Target Dates:

Summer- March 1st

Fall/Full-Year- April 1st

Winter- October 1st

Why order so early?

The Bookstore buyers need your textbook orders early in order to research availability and options (different formats, e-books etc.) and find and offer alternatives if necessary (eg.,a requested book has gone out of print), order and receive your books so that they are available before the start of classes. We do work hard to fill late orders, especially for new faculty that have been hired late.


Average Delivery Times Depending on Publisher Location:

Canada: 1 to 3 weeks

USA: 3 to 4 weeks

Outside of North America: most come by ship not air and can take 8-16 weeks.


Why doesn’t the Bookstore always order 100% of my class enrolment?

We know not every student will purchase the required materials.  Some students share materials; others do not buy any of the materials.  The Bookstore reviews past sales against enrollments and may adjust the quantity accordingly.


Textbook Returns

Most publishers allow the Bookstore to return textbooks for credit.  There are a few that sell on a non-returnable basis.  The Bookstore is unable to absorb the costs of unsold materials that cannot be returned for full credit.  If you choose to order a non-returnable book the department must sign an agreement that they will purchase the unsold materials before we can order them.  That agreement can be found here »

Some publishers also charge restocking fees for a percentage of unsold materials.  If you choose to order a book from one of these publishers an agreement must be signed that the department will pay for any restocking fees that are incurred.  That agreement can be found here »

If faculty order a book and then decide not to use it, the department will be responsible for shipping costs incurred to bring the book in and ship it back.  


Desk Copies

Instructors or departmental admins must order their own desk copies from the publisher. The Bookstore is not able to supply desk copies.